Computer email problems at Milverton in Royal Leamington Spa

Good afternoon we are with a customer on Bankfield Drive at Milverton in Royal Leamington Spa, we are here to check an issue with downloading attachments from BT Yahoo webmail, the machine has been checked for viruses, malware and tested with google mail, so it appears to be a BT Yahoo issue , we are obtaining more help via BT Customer help online, they put us on to a support rep via the telephone and in the end reset the DNS at there end and got us to cycle the power on the router .

Email setup and virus removal at Kineton between Warwick and Banbury in Warwickshire

Good morning we are with Complete Environmental Services at the Plantagenet Trading Estate on the Warwick Road in Kineton between Warwick and Banbury in Warwickshire, we are here to reset all the customers email systems on all their computers and devices, remove some spyware, malware and a virus from one of there computer systems.

 

Update: We installed the email on their computer systems, Apple iPhones and Apple iPad, the Toshiba laptop computer needed TCP/IP and winsocks resetting, and a desktop computer needed 2 antivirus programs removing, this was causing the computer to run slower.

Computer Maintenance Radway

Downloading email trouble at Stratford upon Avon in Warwickshire

Next today we are with a customer in Farnell Drive at Stratford on Avon in Warwickshire, we are here because the customer has reported an Problem with not being able to download his Email on his main computer.

Microsoft Outlook Express

Update: on this one we removed unwanted toolbars, removed a W32.Malware-Gen Malware, ran a malware scan and ran an Antivirus Scan, reset TCP/IP and Winsocks

Apple iPhone email setup at Kenilworth in Warwickshire

Next today we are with a customer on Birches Lane at Kenilworth in Warwickshire. we are here to check an Apple iPhone and an Apple iPad that has stopped sending and receiving emails plus other computer problems.

Update Vodafone have discontinued their 360 service this means any phones using email on Vodafone will need to use an alternative outgoing Email Server.

Email Problems in Leamington

For our first job today we are with a customer in Leamington Spa, the issue here is that the emails are not sending from the customers computer.

Update:- This one looks like its an issue at Tiscali as the customer is a professional client we have recommended and ordered Web hosting and a .co.uk Domain name, this will give the customer the option to easily change broadband supplier at a later date.

Solving Outlook Crashing Issue in Kenilworth

Good morning, We are with a customer on Rouncil Lane in Kenilworth, We are here to solve an issue where by outlook 2007 is crashing, After investigating the event log we found a number of event id error numbers 1000,5000,1002,2000. These suggested an issue with the MSO.DLL or corrupt pst, tested in safe mode and it seemed to be working fine so unlikley to be a PST file fault, Disabled all addins no change, in checking the event log further we found that some windows updates had been applied in the last 7 days, So we removed and reinstalled Service Pack 2 and this repaired the fault.

New Computer Installation and Data Transfer in Leamington Spa

We are now with a customer on Newbold Terrace East in Leamington Spa, We are here to Install the customers new computer system including setting up antivirus and firewall security, Installing wireless to gain access to the internet and emails, Set up a Hewlett Packard Deskjet F2280 multifunction USB printer,Installed a Record Deck and Audacity,  Plus we recovered data from an old pc including documents, Pictures, Music, Favourites Emails and address book for AOL and Contacts and calendar from Outlook.

Printer Installation Warwickshire

New computer installation and data transfer in Wellesbourne

Good Morning, We are with a customer on Mountford Close in Wellesbourne, We are here to setup the customers new computer system, This includes installing the customers Software, setting up Antivirus and Firewalls, Installing the customers Existing printer, Connecting the Internet and Email Systems, As well as this we are recovering data from an old computer to transfer to the new PC, The data includes Documents, Pictures,Music, Emails,Favourites and the address book.

Data Recovery in Wellesbourne

Problems with Outlook on the Chase Meadows in Warwick

We are now with a customer on Price Close West on the Chase Meadows in Warwick, The Problem here is the customers computer is unable to open Outlook.

Update: This one was due to a couple of issues the main one being that the PST file was corrupt this was solved by running the scan program and running the option to reset the panes.

Wireless Router Installation in Kenilworth

Good Morning today we are with a customer on Birches Lane in Kenilworth, We are here to setup the customers desktop and laptop computers with a new ADSL wireless router.

Update while here we also fixed an issue the customer was having with Microsoft Outlook

Email Trouble in Warwick

Good Morning, Today we are with a customer on Church Street in Warwick, We are here to solve some Email problems and perform some general computer maintenance, one of the issues here is the age of the machine so it will be quite slow, and we found it was necessary to remove any unneeded programs, including things like Google Desktop that was indexing the drive to much for its use.

Missing Emails in Wasperton

Good Morning today, We are at a customers in Wasperton near Barford, We are here because the customer Emails are missing.

Update: actually all new emails are missing from the inbox and this is caused by a corrupt inbox we managed to back up the emails and restore them to a new profile.