Computer Repair and other Maintenance in Leamington Spa

Good morning today we are in Leamington Spa at Abacus Business Services to perform a repair on a computer, and various other computer maintenance including checking the Antivirus.

The Second job is Also in Leamington Spa computer maintenance for a customer in Beverley Road this one required windows and driver updates.

 

Cmos Battery Change in Kenilworth

This morning we are at a customers in Kenilworth to repair a computer the fault with the computer is that it keeps loosing its time and date, This is most likley to be a CMOS Battery issue so we opened up the case and found it needed a CR2032 battery which was replaced and fixed the problem.

Computer Maintenance in Warwick

Good morning we are with a customer at Coten End in Warwick The customer has called us here to performing some maintenance on a HP laptop computer.

There was a few problems on this customers HP laptop computer the main one being that Microsoft Word was not functioning correctly this was found to be caused by a registry error which we rectified and got the customer up and running again

Virus Removal in Warwick

Good Morning Today we have been at a customers in Warwick removing a root kit and Trojan Viruses from a Sony Laptop Computer.

This one created a fake SVC host file Called VzCdbSVC which we had to disable before we could remove. and checked all clean with a malwarebytes scan.

Setup New Computer in Kenilworth

This morning we are at a customers in Kenilworth to setup a new Sony Vaio Laptop this evolves  transferring the data from the customers old laptop setting up any software required and making the computer work with the Wireless Network and a HP Printer.

Dead PC in Kenilworth

For our last job of the day we are again at a customers in Kenilworth to repair a Desktop computer which has no power (Dead) it required an ATX power supply unit which we swapped out with the faulty one after confirming this to be the case.

Internet not working at Harbury in Warwickshire

Good morning we are with a customer on Farm Street at Harbury in Warwickshire, We are here because the customer has reported a problem connecting to the internet.

Update: We solved this and had the customers broadband and computer running smoothly and fully up to date in less than an hour.

Google not working in Lighthorne

We are with a customer on Church Lane in Lighthorne, We are here because the customer reported a problem getting Google to load up on one of their computers, upon investigation we find the computer has a browser hijack which we disable and then run a malware, Spy ware and virus scan, This revealed 800 different problems including a fake antivirus, after all had been removed we edited the hosts file and updated Internet Explorer from version 6 to Version 8.

Installing a new laptop computer and recovering data at Harbury in Warwickshire

Good morning we are with a customer on Mill Street at Harbury in Warwickshire, We are here to setup the customers new laptop computer and to attempt to recover data from their broken computer.

 

Update: We setup the new laptop computer including installing software setting up security such a antivirus and firewall, installed the customers printer and scanner, and managed to recover the data from the broken computer including documents, Pictures, Music, Emails, Favourites, Address book and transferred them on to the new laptop computer

Setting up BT Broadband in Leamington Spa

Good morning we are with a customer on the rugby road in Leamington Spa, We are here today to help the customer Install his new BT wireless broadband router, Set up the Email and internet on his computer, As well as making sure that he is protected with antivirus and firewall.

Wireless Router Set up

Dead laptop computer at Harbury in Warwickshire

Good afternoon we are with a customer on Mill Street at Harbury in Warwickshire, We are here to inspect a faulty laptop computer, The issue here is that the laptop computer is intermittently shutting down, After some investigation it is confirmed to be a power supply fault on the mother board and considering the age of the computer would be uneconomical to repair.

The Customer has decided to order a new Toshiba laptop computer and have us rescue the data when it arrives.

Solving Outlook Crashing Issue in Kenilworth

Good morning, We are with a customer on Rouncil Lane in Kenilworth, We are here to solve an issue where by outlook 2007 is crashing, After investigating the event log we found a number of event id error numbers 1000,5000,1002,2000. These suggested an issue with the MSO.DLL or corrupt pst, tested in safe mode and it seemed to be working fine so unlikley to be a PST file fault, Disabled all addins no change, in checking the event log further we found that some windows updates had been applied in the last 7 days, So we removed and reinstalled Service Pack 2 and this repaired the fault.

Blue Screen of Death in Warwick

For the last job today we are in Warwick to Examine a computer that is blue screening, After investigation we find that there is a Trojan horse virus on the computer, and after removal every thing is working fine again.

Dead Sony Vaio all in One Computer in Coventry

Good afternoon, We are with a customer just off of the Fletchemstead Highway in Coventry, We are here because the customer has reported that their Sony Vaio VGC-LN1M Computer has died, upon confirming that the power supply was dead we checked the Sony website to find that there was a product recall and although out of warranty was able to get a product replacement free of charge.

Update: only took 2 Days for the Replacement power supply to arrive.

Apple iPad and Wireless Printer Installation in Southam

Good Morning, We are with a customer by Roman Way at Southam in Warwickshire, We are here to help the customer set up an Apple iPad and Installing an Epson wireless multifunction network printer, The printer works fully on the computer , but Apple have not supplied printer drivers on their equipment and the Epson supplied program only allows the printing of pictures.

Wireless Access Point Installation and other Network Issues in Warwick

We are now with a customer on the Blacklow Road in Warwick, We are here to Support a customer with a Wireless Connectivity issue, The problem is that the cable modem and the Router are in a study room upstairs but the customer would like to be able to wirelessly use the internet in the lounge downstairs and connect a computer via cable in an upstairs room, To solve this we connect the Cable modem and Router to the PC upstairs as normal, The house already has fitted a network cable with a socket next to the router upstairs and another socket in the hall next to the lounge downstairs as well as a cable and socket to feed the bed room , We connect a short network RJ45 fly lead between the socket and the router upstairs, Downstairs we attach a Switch which allows us to share between the Bedroom upstairs and a Netgear Access Point to allow us to wirelessly connect in the lounge.

Wireless Installation Warwickshire

Wireless Broadband Trouble at Alderminster

Good afternoon, We are with a customer on the Shipston Road at Alderminster, We are here because the customer has reported a problem with their computer connecting to the wireless network. After much testing we reset the wireless channel on the router to fix this fault.