For our last job today we are Near Warwick Street at Leamington Spa in Warwickshire, we are here to finish setting up a Customers Domain name hosting and Email Addresses.
Laptop computer installation at Leamington Spa in Warwickshire
Next today we are with a customer on Almond Avenue at Leamington Spa in Warwickshire,
We are here to setup a new Dell XPS 14Z laptop computer this will include recovering data from an older laptop computer, setting up email (including recovering emails from Microsoft Windows Live Mail), address Books and setting up with the customers existing printers.
More than one antivirus on a computer at Leamington Spa in Warwickshire
Next today we are on Northumberland Road at Leamington Spa in Warwickshire we are here because the customers computer is running slow.
The issue here is that Lavasoft have released a program called Ad-Adware Pro Security and if your using Ad-Aware the malware remover they will offer you this product as a trial, the thing to remember is that you most probably already have an antivirus program installed on your computer so the options are to uninstall your current antivirus if your thinking of taking or not installing the pro version. If you do accidentally install two antiviruses on one computer it will slow the machine down substantially.
Email trouble at Leamington Spa in Warwickshire
Good morning we are with a customer on Woodbine Street at Leamington Spa in Warwickshire, we are here to solve issues with the customers Microsoft Windows Live Mail Email program.
Installing Accounts Software in Whitnash
Next job today we are in Whitnash with a customer to Install accounts software on their PC
Email Problems in Leamington
For our first job today we are with a customer in Leamington Spa, the issue here is that the emails are not sending from the customers computer.
Update:- This one looks like its an issue at Tiscali as the customer is a professional client we have recommended and ordered Web hosting and a .co.uk Domain name, this will give the customer the option to easily change broadband supplier at a later date.
Checking a Samsung Screen
Next today we are with a customer in Leamington Spa, we are here to check a LCD screen on a Samsung Laptop.
Setting up access points and others in Kenilworth
For the next job today we are on the Warwick Road in Kenilworth to configure an in house broadband network including at least 2 Wireless Access Points to allow the wireless to work on all 3 floors of the Building.
Virus removal in North Leamington
This afternoon we are at a customers in Leamington Spa, we are here to remove a fake antivirus
Email trouble in Whitnash
Good morning we are with a customer in Whitnash this morning to resolve issues with email on the customers computer.
Update: While here we helped the customer Install Andica Accounts Software.
Hotmail email recovery in Leamington Spa
This afternoon we are in Leamington Spa to help recover an email account.
New computer system installation at Wellesbourne in Warwickshire
For the next job today we are with a customer in Wellesbourne, we are here to discuss their needs and then help them order their replacement computer system.
Adding solid state disk to caddie at Leamington Spa in warwickshire
Good Morning this morning we are with a customer in Leamington Spa to perform some general maintenance on the customers computers, and to place an SSD from a broken Laptop in to a USB caddie for use as an external storage.
Moving computers in Kenilworth
This afternoon we are at a customer in Kenilworth to help them reinstall their computer systems after a house move.
This required a Wireless USB Adapter to get it all working now, But it seems we may be back in the next few weeks to setup a wireless access point system as at the moment the wireless only Covers 1/3rd of the house
Setting up Apple iPhone and other computer maintenance in Leamington Spa
This afternoon we are at Russell Terrace in Royal Leamington Spa and have been setting up an Apple iphone with a Toshiba Satellite laptop computer , updating firmware setting up internet bookmarks and email as well as performing other computer maintenance.
Onsite computer repair at Southam
Good morning today we are at a Customer in Southam to examine and perform an on-site computer repair on a desktop computer System.
Update: this job Required a new power supply unit and a Trojan Virus plus some malware removed.
Website maintenance in Warwick
Good morning today we are at a customers in Warwick performing website and other computer maintenance.
Preparing to change ISP in Warwick
For the next job today we are at a customers in Warwick to prepare for changing the internet service provider, the email account has been with Tiscali for a long time but now it seems Spam Filters are beginning to block the email servers IP address range so we have set the customer up with a Gmail account so they can make sure that they don’t loose any contact and in a few months when they are happy all working fine we can go back in and order a new internet service provider.
Laptop computer repair at Cubbington near Leamington Spa in warwickshire
This morning we are working for Pentastic Ltd at cubbington near Leamington Spa in Warwickshire to help repair a laptop computer, the fault with it is that the internet is not working on this machine.
To repair this computer we reset the TCPIP and winsocks and cleared the internet cache files.
Computer repair at Halford in Warwickshire
We are now in Halford in Warwickshire at a customers to repair a non booting Toshiba laptop computer.
Update to rectify this we went to the last system restore point which gave us a working computer, then reinstalled the windows updates one at a time with a reboot each time to make sure still working.
Computer repair at Welford on Avon near Weston on Avon, Luddington, Long Marston, and Binton in Warwickshire
This morning we are with Avon Energy Assessors Ltd at Welford on Avon near Weston on Avon, Luddington, Long Marston, and Binton in Warwickshire to perform a repair and some maintenance on the customers laptop computer, the main problem being with Microsoft Outlook 2007 being slow to load and Suggesting exit issues, opening in safe mode, sync not finishing , this required updating to service pack 1 and a hot fix loading, in addition to this we also updated the IBM Thinkpads drivers and various other program updates.
Printer installation on Bridge End at Warwick in Warwickshire
This afternoon we are at a customers on Bridge End at Warwick in Warwickshire installing a Brother 620cn multifunction printer on a Toshiba laptop computer.
Laptop computer repair in Leamington Spa
This afternoon we are back at a customers in Leamington Spa to examine a Dell Studio XPS to evaluate if we can repair or requires parts this machine requires smaller than usual torx screwdrivers similar to Current mobile smart phones.
Update as suspected the screen is glued to the front bezel and will break so if you even going in to check the cables the LCD will shatter.
Setting up a wireless router in Warwick
Good morning this morning we are in Warwick trouble shooting a wireless router installation, it seems one computer out of the devices here is not finding the wireless Router and we need to establish why.
Update Turns out the wireless router installed was set to auto and had choose channel 13 and for some reason the wireless card was set to US so was only able to see up to channel 11, reset to UK and all seems well plus removed a search bar from the computer.
Wireless printer installation at Warwick
Good morning today we are starting in Warwick to setup a HP wireless printer on a replaced wireless router for a customer.
This needed the HP wireless inkjet printer setting up to work with the BT router which required the printer to be attached via a USB cable to transfer the settings details (some of the HP Wireless printers allow you to enter the details directly on the LCD), and Then reconfiguring the laptop and 2 net books to work with it.
Laptop computer repair in Leamington Spa
Dentists this afternoon so our last job is a laptop repair in Leamington Spa the computer is a Dell Studio XPS. It has a fault on the screen unfortunately to repair it we need smaller Torx Screwdrivers than are currently in our Kit I.E. Smaller than T5 Torx so we have ordered a few sets of the smaller sizes and will be back here in a few days time.
Onsite computer maintenance at Kenilworth in Warwickshire
Now we are at Kenilworth in Warwickshire to perform Computer Maintenance on a customers PC
Update: This turned out to be a router issue and just required to be reset along with the virgin cable modem.
Onsite computer repair at Stoneleigh in Warwickshire
For the next job today we are in Stoneleigh to maintain a computer for a customer, the main issue is checking the Antivirus on the PC and its reported to be running slow.
Update: The main thing effecting the speed of this Dell Studio laptop was the web control software supplied that was hogging resources so we removed this and other programs by editing the registry.
We also gave the customer some tuition on an Apple Macbook Pro.
Router installation at Kenilworth in Warwickshire
We are at Kenilworth in warwickshire for one more job to install a Wireless router on a Virgin cable setup.
Computer repair at Kenilworth in Warwickshire
First job this Afternoon I am at Kenilworth in Warwickshire we are here to repair the customers Dell computer system this looked as though we required the network card replacing , The Dell computer also required us to attempt a repair on its outlook PST Files.
UPDATE
For this Dell computer repair it turned out that the drivers for the existing network card needed updating from the Microsoft Windows updates and the Microsoft outlook issue was an error clearing the clean file flag and it required a hot fix from Microsoft installing to Repair this issue.
Computer installation at Coventry
This morning I am in Coventry at Matrix Lasers Setting up and New Computer on the existing network.
Here we are transferring the Documents, Setting up Sage Accounts , installing a PCI parallel port card to run an Epson dot matrix printer , transferring emails and address book, generally attempting to make the new machine visually similar to the one that it’s replacing.
Laptop data recovery at Kenilworth in Warwickshire
This afternoon we are in Kenilworth to attempt to recover a customers missing pictures from a laptop Computer.
Update Unfortunately the customer had done a factory reset on this machine and it might have been possible to retrieve some of the photos using another machine and running a recovery program but it would have taken a good 60 to 90 minutes to run the scan to find out if any thing survived, this time the customer said not worth recovering and asked me to reinstall the software and missing updates and antivirus.
Virus removal and computer maintenance near Kineton
This morning we are at Combrook Near Compton Verney between Wellesbourne and Kineton in Warwickshire to remove a root kit virus called “Smart Fortress 2012” this is going to be a scam to take money for a so called antivirus that claims you have thousands of virus’s or registry issues – standard scare tactic should be removable by editing the registry and running a Malwarebytes Scan.
Update : This malware was more trouble to remove than the previous version we had to run system restore and choose a date earlier than when the virus arrived, followed by a check on the registry and a full Malwarebytes scan.
Further Update : it turns out this arrived via an email claiming to be a Federal Express missed delivery and the customer had opened an attachment
Antivirus update and computer checkup at Kenilworth in Warwickshire
This afternoon we on Ferndale Drive at Kenilworth in Warwickshire, we are here to do some maintenance on an old Desktop Computer running Windows XP and a Netbook PC connected to a BT Infinity Wireless Router.
On the Desktop Computer we updated the antivirus to a current Version , reinstalled the wireless Adaptor and checked the startup files and Edited the Registry.
Its worth noting that on installations of BT Infinity that I come across with the Router sat on top of the Openreach Modem seem to generate a lot more heat and appear to get speed issues so I would recommend that the modem is wall mounted to combat this or at least separate on the area that they are situated in.
Harddisc data recovery at Leamington spa
Today we are in Leamington Spa at APNA Partaap Driving School (07855)791060, to Attempt a data recovery on an out of warranty Western digital harddrive.
The harddrive was dead with no power and the customer happened to have a spare identical drive so we swapped the control board which surprisingly was the correct board and gained power to the drive,
Unfortunately this then showed us the read arm was broken some how as it made a clattering noise when starting up.
The only way to recover this drive is with expensive specialist equipment.
So the customer has been referred to www.apextechnology.co.uk
Onsite computer repair Leamington PC running slow
This morning i spent an hour cleaning up a computer on the Welsh Road between Cubbington and Offchurch.
It had an update software from Macrovision running and this was holding a large percentage of the computers resources, Slowing the PC down and increasing the fan noise.
We disabled the updater and various other applications and left the Dell computer running well.
Kenilworth Computer Clean up and network shares in Leamington Spa
Today started in Kenilworth to clean up an old desktop pc that was not booting, and help setup a new laptop.
Followed by setting up Windows networks shares for a firm of designers in Leamington Spa it seems no one likes file permissions.
Sky sending out spam letters
Out at Whitnash today and it would appear that Sky are actually sending out letters warning about spam to there customers, But unfortunately they are basing the information on the reported ip address which changes if the user has unplugged the power to the router, as it happens on this computer the customer has unplugged the router on a regular basis.
We checked the customers machine and did find and remove rootkit virus , this is a virus that attaches it’s self to a main system file and can be pretty hard to find, also we have to change the password on the customers hotmail account it would seem the password had been stolen some how.
Setup Apple Macbook Pro with Wireless HP Laserjet
2nd job of the day is in the working units at The Mill on Mill Lane, Little Shrewley near Hatton here we have a HP Laserjet wireless Laserjet to install and make work correctly over the wireless network with an Apple Macbook Pro also to add to the fun it is using Sage accountant inside Parallels with Windows XP running virtually. this was all setup and tested much to the customers relief she had been using as left by another computer person with it connected via usb leads which i have to add looked dangerous.
Computer dead no power
This morning i have a computer in Warwick with no power getting to the machine. After checking the fuses (by the way its almost never the fuses or the power switch) and the mains , We put a new power supply unit in to the machine and tested it , This was all that was needed on this machine but a simular set of faults are apparent when the motherboard, processor or memory simm boards have a fault.
