This morning we are at Stockton village near Southam in Warwickshire, We are looking at a customers broadband problems, For some reason the router had lost its ADSL log in information so we reentered and tested by emulating a power cut and this solved the ADSL broadband Problem.
Network and Computer Support at Princethorpe
This afternoon we are working at the Wood House Hotel on the Leamington Road between Weston under Wetherley and Princethorpe, We are here to get a computer running on their network, Seems there are 2 issues here one was the network connector on the wireless router had not locked in correctly, and the other was that the tcpip stack had been corrupted on the computer so just needed resetting.
Browser Hijack and Missing Documents at Marton
We are with a customer on the High Street in Marton, The Problem here is that the computer has missing Documents, Pictures, Emails, It also has a Browser Hijack which upon opening Internet Explorer random internet sites appeared at will, After checking the machine we removed a Root Kit Virus and several Trojan Viruses, Edited the registry, Cleaned the Internet Explorer Browser, removed all the temporary files, Repaired the computers file Permissions, and restored all the data, after all this we ran a malware scan to check all was clean.
Malware removal annoying popups on a computer system at Bascote in Warwickshire
Good morning today we are with a customer at Bascote between Ufton Southam and Long Itchington in Warwickshire, We are here because the customers computer is running slow and has a never ending stream of pop ups appearing on the screen these are usually titled Adserving or Aedgency.com, To remove this we had to edit the startup files in the registry, Removed temporary files, Ran a Trojan virus remover, and once cleaned we setup a backup system.
Router setup and virus removal at Napton near Southam in Warwickshire
Broadband and access point setup at Wolston in Warwickshire
Good morning today we are at a customers on Main Street at Wolston in Warwickshire near Coventry, We are here to install a wireless bridge system of two access points, The main objective of this is to share the buildings internet connection in the office at the side of the house with with the rest of the building, We managed to do this using only 2 access points one which has to be wired to the main router and the other in a convenient location in the house on route to the areas requiring access.
Broadband and Computer Maintenance at Limetree Village ( Cawston, Rugby)
Good morning, We are with a customer on Salemorton Court at Limetree Village near Cawston, Rugby. We are here to Install the customers wireless router on Tiscali broadband , Setup the Customers Email System, As well as performing general computer maintenance such as updating their antivirus and firewall to the latest versions, and installing an Epson multifunction printer.