Good morning today I am with a customer near Lewis Road at Radford Semele in Warwickshire, we are here because the customer has reported issues with using his Apple Macbook Pro Computer, It seems the problems the customer has on his Apple Macbook Pro are all to do with driver issues and need to be downloaded from the internet, unfortunately the internet service provider is Enta and the tariff has never been upgraded so the download speed obtainable (70 Kilobits per Second) is only about twice the speed of an old fashioned dial up connection (35 to 40 Kilobits per Second), the customer is already with sky for his telephone and TV package so we have ordered their Sky broadband unlimited package which they have reported should run between 1 and 4 Megabits per second and come back to fix the computer issues after the Sky Broadband has been activated.